I told you they were nice people!  They have sent me a letter of apology which I really appreciate.  Wow!  I didn’t know that this little blog reached so many people.  I did not expect that anyone from Jollibee would find this site.  However they still won’t have Yum burgers.    I do thank the management of Jollibee for responding and being sensitive to my wants.  Jollibee is still my favorite, I just have to wait until I’m in the RP to really enjoy it though.

To read the letter of apology, click here.  Thanks again Jollibee Management.

 

Hi Sir:

Good Day to you!

I would like to make an apology from the experience you have had when you visited our store in Sacramento few days ago. I know that you are not satisfied for having all the items you are looking for can’t be found in our store like burgers and etc.

Jollibee Sacramento was set up as a limited menu store and due to the small space that we have in our location, we cannot accommodate to have all the Jollibee products.

Jollibee US compared to the Jollibee Philippines is not exactly the same as what you expect for some reasons like here in Sacramento, we can’t sell burgers due to the exclusivity clause bet of our neighbor

I’m sorry again for the inconvenience that we have caused you in your visit

Hope that you can still be our customer.

Sincerely

Ridge Puno

Restaurant General Manager

Jollibee Sacramento

 

Yes, I’ll still be a customer.  Just not as much as I would be if the menu was larger.  Thanks for writing.